17th February 1998

Ray Twigg A B I D

Telephone and Email :


A professional, cost conscious Retail Design Manager with experience in the project management of large scale shopfitting programmes. Innovation, self-motivation and dedication have been central to the success of roll-outs of fascias such as Dolcis, Shoe Express, Hush Puppies and Cable and Co. Enthusiasm and good communication skills particularly when supervising and managing Designers and Contractors have ensured cost effective and efficient results.


BENSON SHOE LIMITED 1997 - present time
Property and Shopfitting Manager

Responsible for property development and maintenance of company’s 150 UK and Irish retail outlets. Key achievements to date:-

    • Implemented new trading format and project manage roll outs.
    • Developed and introduced new methods and systems to achieve roll out programmes to meet company’s time and cost objectives
    • Reduced shopfitting costs in excess of £30 per square foot, to below £15 per square foot


The largest footwear retailer in he UK at the time, with sales of £650m p.a. and stores in excess of 1,000.

Senior Retail Design Manager 1992-1996

    • Project managed the company’s fashion fascias, to ensure that all image, cost and time objectives were satisfied
    • Implemented and project managed new image proposals for Dolcis in association with external design team
    • Developed new image proposals for Cable and Co., and project managed roll-out.
    • Implemented new trading format for Hush Puppies from initial conception and supervised roll-out
    • Developed and implemented new trading format for Shoe Express introducing new systems and methods to achieve high volume roll-out
    • Project managed new development in Selfridges in conduction with multi-discipline team to £1m budget
    • Supervised, developed and controlled Company’s Shopfitting Design team to ensure cost effective efficient operation
    • Implemented and managed Planning Supervision Duties under the C.D.M. Regulations
    • Surveyed properties and produced design drawings to assess commercial and financial viability of proposal
    • Produced working drawings, selected contractors and invited tenders
    • Appointed, controlled and assessed contractors
    • Supervised contracts to completion and final account, with strict monitoring of contractors’ performance throughout
    • Obtained all statutory and landlords’ approvals to shopfitting proposals
    • Controlled, monitored and authorised expenditure against Board authorised budgets of up to £3m p.a.
    • Project Managed and completed new image shopfitting programmes for Dolcis,1309 branches over a 3 year period to a budget of £7m

TIMBER TAILORS LIMITED, Bulwell, Nottingham 1976-1983

Design Office Manager

Designed and implemented shopfitting programmes, including key accounts such as British Shoe Corporation, H Fenton, Salisbury’s, Mappin and Webb, Walker and Hall and Burtons

FREELANCE, Canning Circus Nottingham 1973-1976
Interior Designer

    • Designed and implemented various projects, including building societies, restaurants, hotels, offices, showrooms and exhibition work
    • Co-ordinated architectural projects with G Taylor (R.I.B.A.) Newark, and Cartwright, Woollatt and Partners (Architects) Nottingham

Architectural Assistant

Presented working drawings for educational and housing programmes

    • Membership of the British Institute of Interior Design (A.B.I.D.) 1993
    • Freeman of the Worshipful Company of Painters and Stainers 1974
    • Scalford Management Programme 1995

Nottingham Trent University 1969-1973
Diploma in Interior Design (1st Class Honours)

Joseph Wright School of Art 1957-1963
8 ‘O’ levels
1 ‘A’ level


Date of Birth : 30 December 1944
Married, two children ( aged 8 and 14)


Commissioned Water Colour Artist
Golf, Travelling, Family

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